The Luzmo Trust Center is a self-service portal that can be used to retrieve information about Luzmo's security & compliance practices:

  • You can use it to request documents (like SOC2 or custom/downloadable DPA reports).
  • It also includes a Vulnerability Disclosure Program where researchers can submit security issues they discovered on the Luzmo platform.

The specific sections of the Trust center are:

  • Overview (information on Luzmo's compliance and controls, along with Privacy Regulations)
  • Reports (a list of Certificates you can request access to, along with a Penetration Test and Data Processing Agreement)
  • Controls (details on Security (pertaning to Infrastructure, Organization and Product) along with details on our security procedures and data privacy)
  • Subprocessors (a list of our data subprocessors)
  • Frequently Asked Questions (FAQ)
  • Responsible Disclosure (details on our Vulnerability Disclosure Program)

Other security resources:

  • The quickest way to sign a DPA (Data Processing Agreement) is via your account's Profile page, in the Legal & Compliance tab. For a custom/downloadable DPA, please reach out via the Trust Center's reports tab.
  • If you're looking for more information on how to connect you database by whitelisting our IP addresses, you can see our dedicated article here.
  • You can also review our privacy policy here.

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